This policy explains how cancellations and refunds are handled for Radhix Technologies services and plans.
Service projects
Project deposits, discovery fees and payments for work already completed are generally non-refundable because they reserve time and cover work performed. If we have not started the agreed work, we will review a cancellation request and confirm any eligible refund after deducting documented costs.
Subscriptions and service plans
You may request cancellation before the next billing cycle by contacting us at info@radhix.com. Access normally continues through the paid period. Unless required by law or stated in your order, unused portions of a billing period are not refundable.
How to request help
Send your order or invoice details, account email and reason for the request. Approved refunds are sent to the original payment method where possible. Processing times depend on the payment provider and bank.
Last updated: September 22, 2026